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Our Management Cycle

Americas IT Doctors has a 3 phase IT management approach that ensures companies are operating efficiently and securely.

Assess

We start out by doing a assessment of your network and find out what your current needs are. After doing a walkthrough we put together a plan for meeting your needs and planning for your company's future growth.

Secure

Afterwards we secure the weak points that we found in our initial assessment. Allowing you to rest assured that your systems are safe.

Maintain

When the security phase is completed. We stay by your side and keep an eye or your systems with our 24x7 monitoring solution. Taking the guesswork out of IT and making a proactive, not reactive stand against future IT challenges and threats that your company may face.


Complete List of Services

IT Outsourcing

Save money by outsourcing your IT needs. With our IT outsourcing services there is no longer a need to deal with expenses such as payroll expenses, employee training, health insurance, or unemployment insurance. We become your company's complete inhouse IT department. If you need staff on premise full time or part time. No problem, we have you covered.

System Security

Security is a big deal in today's day and age. Not having your company's systems secure can be the biggest and costliest mistake you make. By performing annual, quarterly, or monthly assessments and reviews. We can spot weak points in your company and secure your business by locking them down.

Windows XP Upgrades

As of April 2014 Microsoft no longer supports Windows XP, and is no longer providing essential security updates for the XP operating system. If you are still running Windows XP this is a big security risk. We can handle the upgrading of your systems from XP and bring your systems back to a secure state with a more current operating system such as Windows 7 Professional/Ultimate/Enterprise or Windows 8/8.1 Professional/Enterprise.

Backup and Disaster Recovery

Your business data is only as good as your last backup. Do your backups actually work? When was the last time they were tested? What happens if your backup location experiences a flood or fire? How fast can your business get back to operating when these disasters occur? These are the tough questions you need to ask. We can help you answer them.

Server Support

A server can be one of the most expensive and necessary IT investments that you make for your business to grow. Why throw all that money away, when something
goes wrong. We offer 24/7 monitoring and support for your servers. Which will put your mind at ease knowing that your investment is protected and being maintained correctly.

HIPAA IT Compliance

Are you a HIPAA covered entity or business associate? Are you even sure that your practice is following federal guidelines laid out by the HHS? When was the last time you have reviewed your company's security policies and network access? Don't put your practice at risk. With all of the security breeches making headlines, simply "not knowing" is no longer an excuse and the cost of a breech can set many practices back to the stone ages. We will work with you, to keep your practice HIPAA compliant.

Maintenance

How much are you currently spending on having to find someone to fix your IT after it goes down? After you come to that number, now factor in how much revenue you lose when your systems are down. Our maintenance program will give you the peace of mind you deserve, knowing that your systems are being looked after. In most cases this investment comes in far lower than the current cost of you spending for someone to come out + total lost revenue.

Update Management

Update management will allow you to rest assured that your systems are up to date with the latest security patches and updates, which keeps everything running smoothly and reduces the day to day interference of the constant update reminders.

Help Desk Support

Our help desk is completely in house and is standing by to assist your company with its day to day needs. No more waiting on the phone hoping to reach a "live" person that can assist you with your company's needs. Thanks to our remote support services, problems are handled in a timely manner without a need for technician to come on site to your location in most circumstances.

Alerts

With our 24/7 monitoring services, we receive alerts on the status of your most mission critical equipment the moment it goes down. Whether it's servers, routers, or firewalls we keep an eye on your IT to ensure your business stays up and running.

Vendor Management

Are you tired of calling a service provider about a problem just be given the run around and be told that it is a problem with another provider? We hear this far too often as being a common headache for most business owners and office managers. With vendor management, you give us one call and we will speak on your company's behalf and sort out the technical stuff for you.

VoIP Phone Systems

Do you want to cut down the cost of your office's current telephone bill? Do you want to fire your phone company all together? Do you want the ability to answer office calls on the go, from your laptop? VoIP Phone Systems are the answer. We will provide, install and maintain these phone systems for you. If you decide to move, no problem! Just as long as there is an internet connection at your new office. Take your phone number and equipment with you, without the hassle.

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